SmartCart

Returns & Refund Policy

Please read this policy before placing an order.

Return Eligibility

Products may be eligible for return if they are damaged, incorrect or materially different from the product ordered.

Please contact SmartCart within 24 hours of receiving your order and provide clear photos or videos of the issue.

Products that have been used, damaged after delivery or returned without their original packaging may not be eligible for a return.

If a return is approved, SmartCart will review the order and arrange an appropriate refund, replacement or store solution.

Delivery charges may not be refundable unless the wrong or damaged product was sent by SmartCart.

Contact SmartCart with your order number, customer name and photos or videos of the issue.